Workplace Stress - Developing a Resilient Mindset

A full-day course (or modified half day course) to build resiliency and high performance in a fast-paced world. Resiliency is a way to productively deal with workplace stress and overcome our brain’s natural, counter-productive ways of thinking.  This course teaches people about the sources of their stress, their response patterns to stress, and practical strategies for altering those responses. The course includes the Adaptive Mindset for Resiliency Multi-Rater profile (or Self Perception). Facilitating this course requires certification. You may choose to certify your own staff or use TRACOM’s certified instructors to deliver convenient and effective on-site training

CourseDeveloping a Resilient Mindset
DurationOne day (or modified half day)
The Resilient Mindset Model

Consists of 3 dimensions and 9 core elements.  

FILTER – How you filter information and interpret the world.

  • Personal Responsibility – the extent to which individuals believe that their success at work is determined by their talents and motivation as opposed to external factors such as luck or good timing.
  • Realistic Optimism – individuals’ tendency to see the world in a positive way, but also remain grounded in reality.
  • Personal Beliefs – the sense that life has meaning and purpose. Personal beliefs may take the form of religious observance, spirituality, or devotion to a particular value system or cause.

ACT – How you handle challenges.

  • Self-Assurance – the extent to which individuals believe they can successfully perform work-related tasks or behaviors.
  • Self-Composure – the extent to which individuals can manage their stress and remain calm under pressure.
  • Problem-Solving – the extent to which individuals can plan and resolve problems effectively.
  • Goal Orientation – the extent to which individuals set appropriate goals and monitor their progress on those goals.

INTERACT – How you communicate and connect with others.

  • Courageous Conversations – the extent to which individuals communicate with others in a candid and courageous way in the face of difficulty.
  • Social Support – the extent to which individuals have a supportive social network.

Course Outline

• Welcome, Logistics, Agreements, Agenda, Objectives
• Participant Introductions
• Resilience Activity
• What is Resilience and Why Does it Matter?
• Resilience Benefits Exercise
• Change Exercise

Emotions, Behavior and the Brain
• Our Negativity Bias
• Our Emotional and Logical Brain
• Happiness Set-Point

Elements of Resiliency
• What does Resiliency Look Like?
• Resilient Mindset Model

Resilient Mindset Multi-Rater Profile Report
• Profile Description
• Multi-Rater Profile Discussion/ Breakout
• Resiliency Roadmap

Strategies for Developing Resiliency
• Developing Mindfulness
• Acting “As If”
• Developing Gratitude
• Giving
• Setting Ambitious Goals
• Building the Resilience in Your Team
• The GROW Model
• Building Resilience Summary

Session Summary
• Summary and Headline Activity
• Next Steps

Session Conclusion

Thank you!

For Reading